#22: No wonder(ing)

It is very ironic that approximately three seconds before reading this blog from Sasha I typed into Google, "Benefits of donating blood." (I just returned from donating a half hour ago). And sure enough, my "wondering" was resolved by one click and a quick movement of my mouse and a few scrolls. As easy and convenient as this research finding was, I know there is much beauty that lies in the unknown, and that there is much importance in digging deep into it to come up with solutions to our biggest challenges in the world...and to actually do so. Thank you Sasha for a great reminder!


- Amanda


Sasha Dichter sdichter@acumen.org


No wonder(ing)

During my first proper summer internship, working in Washington DC, some colleagues and I got into a friendly argument over lunch about whether pinball was a game of skill.

To resolve this heated debate, we agreed that the “ayes” would have it if and only if we could prove, by the end of the working day, that there was such a thing as pinball competitions or tournaments.

“By the end of the working day.” Can you imagine such a thing? That it might be hard to get this sort of answer in five hours?

But it was the early 1990s, so we dutifully thumbed through the yellow pages, called up pinball shops, and eventually tracked down the answer (yes, with apologies to the taxpayers for our wasted time).

Today this would never happen. Being able “to Google” anything instantly means all knowledge is at our fingertips. Which feels like an unabashedly good thing until we discover that we’re letting our brains off the hook: our memories are actually getting worse.

Plus, kids who have grown up with devices in their hands exhibit shallower information-processing. It’s not surprising. Even around something as trivial as an argument about pinball, we had to do more than state our opinions and look up who was right: we had to imagine the steps we would take to solve the problem, and then walk down that path. Even for an argument about pinball, meta-cognition (thinking about how we would think about the answer) was a required behavior.

In terms of practicing the skills that ladder up to leadership, today’s instant-information world is losing the daily tension of not-knowing. We spend less time holding and exploring two equally-plausible outcomes. We have fewer genuine moments of “I wonder.”

Instant gratification is indeed gratifying, but let’s be careful not to forget what it feels like not to know. Let’s not atrophy our “how would I figure this out” muscle in a world in which it’s gotten so easy to figure out the easy stuff, yet the hard stuff looms as big and as complex as ever.


As Acumen’s Chief Innovation Officer, I oversee Acumen’s three fastest-growing verticals: Lean Data, which brings customer voice into impact measurement; the Acumen Fellows Programs, with more than 400 Fellows globally; and +Acumen, the World’s School for Social change. I’ve also been blogging since 2008 and have written more than 1,000 blog posts on generosity, philanthropy and social change. I was the instigator behind Generosity Day and, frustrated with how nonprofits approach fundraising, I wrote the Manifesto for Nonprofit CEOs, a free resource that has been shared with thousands of nonprofit CEOs and Boards who care about making a difference. I find I get the most joy from my work when I see someone around me change and grow.